Privacy Policy

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name (first and last)
• Email address
• Phone number
• City and state (location)
• Practice website (for dental office inquiries)
• Position, hiring needs, and budget (for staffing inquiries)
• Years of experience (for dental professional inquiries)
• Payment details (when purchasing the Tax Guide, or when a dental office pays its onboarding fee in the app; see "Payments" below)
• Any other information you choose to provide

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type and device information
• Pages visited and actions taken on our site
• Referral source (how you arrived at our site)

When we save a record of something you submit, your IP address is stored in hashed form rather than as the address itself. The raw address is used only in the moment you submit: it is held for a short window, a few minutes to an hour, so we can limit how often our forms can be submitted from one place, and it is passed to Cloudflare Turnstile so it can tell a real submission from an automated one.

Information collected through the Oasis app

If you create a professional or practice account in the Oasis app, we also collect:

• Professional credentials, including license numbers, certifications, and any documents you upload to evidence them
• Verification results we receive when we check a license against a state dental board
• A copy of your driver's license, which professionals upload during onboarding so we can verify their identity
• Work history and years of chairside experience
• Profile photograph, if you choose to add one
• Your device's precise location each time you clock in, start lunch, end lunch, or clock out of a shift, if you have location turned on for the app. We use it to confirm attendance. The office you are working for sees how far you were from the office at each of those moments, but never your exact location. Oasis staff can see the exact location when reviewing a shift.
• Shift activity: the shifts you post, apply to, accept, or cancel
• Ratings and feedback given or received after a completed shift
• Messages exchanged with offices or professionals through the app

We do not collect taxpayer identification information. Offices pay professionals for their shifts directly, so W-9s, tax forms, and shift pay are arranged between the office and the professional rather than through Oasis. Professionals do not pay Oasis anything. Dental offices pay Oasis an onboarding fee, processed by Stripe as described under "Payments."

Some information about you reaches us from other companies rather than directly from you:

• State dental boards. When we verify a license, the board's record tells us whether that license is active and in good standing.
• Our payment processor (Stripe). When you buy the Tax Guide, Stripe confirms the payment and sends us the billing details needed to complete your order. Stripe handles your card number; we never receive or store it.
• Cloudflare Turnstile. Our forms use Turnstile to tell real submissions from automated ones, which returns a pass or fail signal about the submission.
• Analytics and advertising platforms. Google Analytics and the Meta Pixel report how visitors find and move through our site, and which ads led them here.

If we combine information received from a third party with information we collect directly, we treat the combined information as described in this Privacy Policy.

We use the information we collect to:

• Respond to inquiries and communicate with you
• Provide staffing services and job-related updates
• Verify the identity and credentials of professionals
• Confirm shift attendance when professionals clock in and out
• Process Tax Guide purchases and deliver digital downloads
• Send administrative, transactional, or informational emails
• Improve our website, services, and user experience
• Measure marketing effectiveness and site performance
• Comply with legal and regulatory requirements

We do not sell your personal information for money. We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing purposes. We do use advertising and analytics technologies that California law treats as "sharing" for cross-context behavioral advertising, which you can opt out of. See "California Privacy Rights" below.

We share information only with trusted service providers who help us run our business, and only to the extent necessary. These providers are bound by confidentiality and data-protection obligations:

• Stripe: processes Tax Guide purchases and the onboarding fee dental offices pay in the app. Stripe receives your name, email, and payment details; we never see or store your card number. See Stripe's Privacy Policy.
• Supabase: securely stores form submissions and Tax Guide purchase records.
• Resend: delivers transactional emails (form confirmations, Tax Guide download links).
• Calendly: when you book a consultation, Calendly receives your name, email, and meeting details.
• Google Analytics (GA4): tracks site usage anonymously and helps us understand which pages perform well.
• Meta Pixel (Facebook/Instagram): tracks page views and conversions to measure ad performance and build retargeting audiences for our Meta advertising campaigns. This includes tracking when you tap a Download the App button on our site.
• Vercel: hosts our website and processes requests on our behalf.
• Upstash: holds a short-lived count of recent form submissions per IP address so we can block automated abuse.
• Cloudflare: runs the Turnstile check that tells a real form submission from an automated one, and receives your IP address to do it.
• Twilio: sends text messages from the app, such as shift updates and verification codes, and receives your phone number to do it.
• Apple and Google push notification services: deliver app notifications to your device.
• Sentry: receives error reports when something goes wrong in the app, which can include technical details about your device and the action you were taking.
• Anthropic: provides AI that helps our team draft replies to support requests. The contents of your support request are sent to Anthropic to generate a draft, and a person on our team reviews it before anything is sent to you.
• Internal team members who need access to perform business operations.
• Legal or regulatory authorities if required by law.

Tax Guide purchases and the onboarding fee dental offices pay in the app are processed by Stripe, Inc., a PCI-compliant payment processor. Card numbers, CVV codes, and other sensitive payment details are entered on Stripe's hosted checkout page and are never sent to, stored on, or accessible by Oasis Dental Staffing servers. We receive only your name, email, purchase amount, and a reference ID for our records.

A cookie is a small file a website asks your browser to store so it can recognize that browser later. We use them to understand website traffic, measure whether our advertising works, and keep our forms functioning. These are the cookies our site sets:

• _ga and _ga_* (Google Analytics, about 2 years): tells us whether a visit is from a new or returning browser, so our traffic numbers reflect people rather than page loads.
• _fbp (Meta Pixel, about 90 days): gives your browser an identifier Meta recognizes, used to measure our ads.
• _fbc (Meta Pixel, about 90 days): set only if you arrive from one of our ads, and records which ad it was so we can tell which advertising actually leads to sign-ups.
• Cloudflare Turnstile (short-lived): remembers that a form submission passed our automated-abuse check.
• Calendly: our booking tool sets its own cookies inside its scheduling window, governed by Calendly's privacy notice.

Local storage

Our multi-step forms save your progress in your browser's local storage, so that closing the tab partway through doesn't make you start over. That saved progress stays on your device and is not transmitted to us unless you submit the form. It is cleared when you submit.

Session recording and heatmaps

We use Microsoft Clarity to understand how people actually use our site: which sections get read, where visitors hesitate, and at which question they abandon a form. Clarity records interactions such as pages viewed, clicks, taps, scrolling, mouse movement, and time spent on a page, and builds heatmaps and session replays from them. It sets two cookies, _clck (about a year) and _clsk (about a day).

Text you type into our forms is masked in your browser before it is sent, so these recordings do not capture your name, email address, or phone number. Microsoft may also use information collected through Clarity for its own purposes, including improving its products and advertising (see Microsoft's privacy statement).

Your choices

The Cookie Settings link at the bottom of every page opens a panel where you can see each cookie we set and turn off the advertising or analytics ones. Cookies needed to run the site, such as the form-abuse check, stay on. Your choice is saved in that browser, so you will need to set it again on another device or after clearing your browsing data.

You can also delete or block cookies through your browser settings at any time, and you can opt out of Google Analytics specifically using Google's opt-out browser add-on. Blocking cookies will not prevent you from using our site, though saved form progress depends on local storage remaining enabled.

Depending on your location, you may have the right to:

• Request access to the personal information we have about you
• Request corrections or updates to your information
• Request deletion of your personal information
• Opt out of receiving marketing communications
• Recover access to a previously purchased Tax Guide via /tax-guide/recover

To exercise any of these rights, contact us at Ashley@oasisdentalstaffing.com.

The Oasis app lets offices and professionals message each other directly. We store these messages, and we may access and review them to operate and support the service, investigate safety or fraud concerns, resolve a dispute between an office and a professional, and comply with legal obligations. In-app messaging is not end-to-end encrypted, so treat it as you would any other business communication.

After a completed shift, offices can rate the professional who worked it. Your rating, your cancellation history, and the profile information you choose to display are visible to other offices when you apply to their shifts. Assume that anything on your public profile can be seen by any office you apply to.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Form submissions and purchase records are kept for as long as you remain a customer or contact, plus a reasonable retention period afterward. You may request deletion of your data at any time using the contact information above.

We take reasonable administrative, technical, and physical measures to protect your personal information. Sensitive data is encrypted in transit (HTTPS) and at rest. However, no method of transmission over the internet or electronic storage is 100% secure.

Oasis is intended for users 18 and older. Our services are not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from someone under 18, we will delete it. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us and we will promptly delete it.

Oasis operates in the United States. Our servers and the services we rely on process and store information in the United States, so if you access our website or app from outside the US, your information will be transferred here. US privacy law may offer different protections than the law where you live.

Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.

Oasis Dental Staffing may communicate with dental professionals and dental offices via SMS (text message) for scheduling, onboarding, and service-related purposes.

SMS Opt-In

Users opt in to receive SMS messages by:

• Submitting a form on our website that includes SMS consent language
• Registering through our platform or application
• Completing onboarding documents that include written SMS authorization
• Booking a call or requesting services where SMS consent is clearly disclosed

By providing your phone number and affirmatively consenting, you agree to receive text messages from Oasis Dental Staffing regarding:

• Shift confirmations and reminders
• Schedule updates or cancellations
• Staffing request notifications
• Onboarding coordination
• Job opportunity alerts (if applicable)

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency varies based on your engagement with our services and staffing activity.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying:

• STOP: to unsubscribe
• HELP: for assistance

This section applies to California residents and supplements the rest of this Privacy Policy. It describes our practices regarding "personal information" as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (the "CCPA").

Categories of personal information we collect

In the past 12 months, we may have collected the following categories of personal information about California residents:

• Identifiers: name, email address, phone number, IP address, and account credentials.
• California Customer Records information: name, phone number, and the billing details you provide when you purchase the Tax Guide or, for dental offices, pay the onboarding fee in the app. Stripe processes the card itself; we never receive or store your card number.
• Commercial information: Tax Guide purchases, onboarding fees paid by dental offices, and the shifts you post, apply to, accept, or cancel in the app.
• Internet or other electronic network activity: pages visited, actions taken on our site, referral source, and the session recordings and heatmaps described above.
• Geolocation data: the city and state you tell us, approximate location derived from your IP address, and, in the app, precise device location when a professional clocks in, starts or ends lunch, or clocks out of a shift with location turned on.
• Professional or employment-related information: license numbers, certifications, credentials you upload, work history, and years of chairside experience.
• Visual information: a profile photograph, if you choose to add one.
• Inferences: audience and interest categories that our advertising and analytics partners derive from the activity described above.

We do not ask for characteristics of protected classifications, such as race, age, or gender.

We collect two kinds of sensitive personal information as the CCPA defines it, and only from professionals who use the app: a copy of your driver's license, to verify your identity, and precise geolocation when you clock in, start or end lunch, or clock out of a shift with location turned on, to confirm attendance. The office you are working for sees only how far you were from the office, never your exact location. We use this information only for those purposes and to keep the service secure, and we do not use it to infer characteristics about you. We do not ask for Social Security numbers, passport numbers, taxpayer identification information, or health information.

Sources of personal information

We collect personal information from you directly; from other users of the app, such as an office rating a professional after a completed shift; from service providers, including state dental boards when we verify a license; and automatically through your use of our website and app.

Purposes for collection and use

We collect and use personal information for the business and commercial purposes described in "How We Use Your Information" above.

Disclosures of personal information

In the past 12 months, we may have disclosed personal information to the categories of recipients described in "How We Share Your Information" above: service providers who help us run the business, analytics and advertising partners, other users of the app, and legal or regulatory authorities where required.

Sale or sharing of personal information

We do not sell personal information for monetary consideration. We do, however, "share" personal information as the CCPA defines that term. Our site uses third-party advertising and analytics technologies, specifically the Meta Pixel and Google Analytics, to measure advertising and to build retargeting audiences for our campaigns on Meta and Instagram. That is cross-context behavioral advertising, and California law gives you the right to opt out of it. The categories of personal information that may be shared for these purposes are identifiers, internet or other electronic network activity information, commercial information, geolocation data derived from IP address, and inferences drawn from the foregoing.

We do not knowingly sell or share the personal information of anyone under 16. Our services are intended for users 18 and older.

California residents may opt out of the sharing of personal information by emailing Ashley@oasisdentalstaffing.com with "Do Not Sell or Share My Personal Information" in the subject line.

Your CCPA rights

Subject to certain exceptions, California residents have the right to:

• Know the categories and specific pieces of personal information we have collected about you, and the categories of sources, purposes, and disclosures
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit the use and disclosure of sensitive personal information, where applicable
• Not be discriminated against for exercising any of these rights

How to submit a request

You, or an authorized agent acting for you, may submit a request by emailing Ashley@oasisdentalstaffing.com. We will take reasonable steps to verify your identity before responding. If you use an authorized agent, we may require proof of that agent's authority and may also ask you to verify your identity directly.

Shine the Light

California's "Shine the Light" law (California Civil Code Section 1798.83) lets California residents request information about personal information disclosed to third parties for those third parties' own direct marketing purposes. We do not disclose personal information for that purpose. To confirm this in writing, email Ashley@oasisdentalstaffing.com with "Your California Privacy Rights" in the subject line and include your name and mailing address.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Material changes will be communicated via email when reasonably feasible.

For questions, concerns, or privacy-related requests, contact us at:

Oasis Dental Staffing, LLC
Email: Ashley@oasisdentalstaffing.com